Effective Date: 8/1/2024

At Taplive, we respect your privacy and are committed to ensuring that your data is handled securely. This policy outlines how and when we delete your data upon request or account closure, in compliance with applicable privacy laws.

 

1. Data Deletion Requests

If you wish to delete your data, you can submit a formal request by:

• Contacting our Support Team via email at support@taplive.me
• Completing the data deletion request form available in your account settings.

Upon receiving a request, we will verify your identity and begin the deletion process.

 

2. Deletion Timeline

Once a request is verified, Taplive aims to delete all associated personal data within 30 days. During this time, access to your account will be restricted, and data will be removed from our active systems.

 

3. Types of Data Subject to Deletion

Deleted data may include:

• Personal Information (name, email address, profile information)
• Account Data (billing, subscriptions, preferences)
• Activity Data (analytics, usage history)

Note: Some data may be retained temporarily in backup systems, as required for legal, accounting, or regulatory purposes. Retained data will be permanently deleted from all systems within 90 days.

 

4. Exceptions

Certain data may be exempt from deletion due to legal obligations or if anonymized to protect user identity. We will inform you if such exceptions apply.

 

5. Contact Us

If you have questions about this policy or the data deletion process, please reach out to us at support@taplive.me.